Brighten
Featured

UX research for the rest of us

Posted on .

I'm constantly reading, working to learn from the experience of others. Lately I've been looking for a few new books to learn more from the UX "masters". But most UX books are written for people working in giant companies or on funded "lean" startup teams. Wha…

Featured

The story so far

Posted on .

Finding Wings My work as an independent creator for hire started at age 14 (circa 2000) with my first client website. At 19, while still in college, I hired my roommate Mark as my first employee. And at 20 I went full time. After a few years in the school of h…

Featured

When the client wants to sail into treacherous waters

Posted on .

This week I've been volleying multiple rounds of design choices at a client. Of course, I started with one choice – you know, the one I thought was best. I've wrestled with this question many times before: What is the right thing to do when the client wants…